Umhlahlandlela wokuxhaswa kweStockity: Ungaluthola kanjani usizo futhi uxazulule izindaba zakho
Sizophinde sinikeze amathiphu wokuthi ungayikhulumisa kanjani ngempumelelo ngokusekelwa nokuxazulula izinkinga ezijwayelekile ezakho. Thola usizo oludingayo futhi uqinisekise okuhlangenwe nakho kokuhweba okubushelelezi ngeStoli. Xazulula izingqinamba zakho namuhla bese ubuyela ekuthengiseni kalula!
Ukwesekwa Kwekhasimende Lempahla: Ungaluthola Kanjani Usizo Futhi Uxazulule Izinkinga
I-Stockity izibophezele ekunikezeni isevisi yamakhasimende esezingeni eliphezulu ukusiza abasebenzisi nganoma yimiphi imibuzo noma izinkinga abangahlangabezana nazo ngenkathi behweba endaweni yesikhulumi. Kungakhathaliseki ukuthi unenkinga yokuzulazula kuwebhusayithi, ubhekene nezinkinga zobuchwepheshe, noma udinga usizo nge-akhawunti yakho, i-Stockity ikunikeza izindlela ezimbalwa zokuthola usizo nokuxazulula izinkinga ngokushesha. Lo mhlahlandlela uzokuhambisa ezindleleni ezahlukene ezitholakalayo zokuxhumana nethimba lokusekela amakhasimende akwa-Stockity futhi uthole usizo oludingayo.
Isinyathelo 1: Vakashela Isikhungo Sokusekelwa Kwempahla
Indawo yokuqala yokuhlola usizo iSikhungo Sokusekela Se-Stockity . Lesi sigaba siqukethe izindatshana eziwusizo, Imibuzo Evame Ukubuzwa, kanye nemihlahlandlela yokuxazulula inkinga ehlanganisa izihloko eziningi. Ungafinyelela Isikhungo Sokusekela ngokuvakashela iwebhusayithi futhi uchofoze isixhumanisi " Sosizo " noma " Sosekelo ", ngokuvamile esitholakala ngezansi kwekhasi eliyisiqalo noma kumenyu enkulu.
Phequlula ama-athikili nama-FAQ ukuze ubone ukuthi udaba lwakho lukhaviwe yini. Imibuzo eminingi evamile, njengokuthi ungayifaka kanjani noma uyikhiphe kanjani imali, ukuqinisekiswa kwe-akhawunti, namathiphu okuhweba, ingaxazululwa ngokufunda lezi zihloko.
Isinyathelo sesi-2: Usekelo Lwengxoxo Ebukhoma
Uma ungakwazi ukuthola ulwazi oludingayo Esikhungweni Sokusekela, i-Stockity inikeza isici se -Live Chat ukuze uthole usizo olusheshayo nolusebenzayo. Vele uchofoze kusithonjana " Ingxoxo Ebukhoma " kuwebhusayithi, ngokuvamile etholakala ekhoneni elingezansi kwesokudla kwesikrini sakho. Lesi sici sikuvumela ukuthi uxoxe ngesikhathi sangempela nomuntu omele i-Stockity ongaphendula imibuzo yakho futhi axazulule noma yiziphi izinkinga.
I-Live Chat iyatholakala phakathi namahora ebhizinisi, futhi izikhathi zokuphendula ngokuvamile zishesha kakhulu. Kungenye yezindlela ezingcono kakhulu zokuthola usizo olusheshayo ngezinkinga ezincane noma imibuzo.
Isinyathelo sesi-3: Usekelo lwe-imeyili
Ngezinkinga eziyinkimbinkimbi ezingase zidinge usizo olunemininingwane eyengeziwe, i-Stockity inikeza usekelo lwe-imeyili. Uma inkinga yakho ingeke ixazululwe nge-Live Chat noma ukhetha ukuxhumana okubhaliwe, thumela i-imeyili ekhelini le-imeyili lokusekelwa kwamakhasimende elinikezwe kuwebhusayithi (ngokuvamile lifakwe ohlwini " Thintana nathi ").
Qiniseka ukuthi ufaka imininingwane efanele ku-imeyili yakho, njenge:
- Igama lomsebenzisi le-akhawunti yakho noma ikheli le-imeyili.
- Incazelo ecacile yendaba.
- Izithombe-skrini noma imilayezo yephutha (uma ikhona).
Ithimba lokwesekwa kwamakhasimende e-Stockity ngokuvamile liphendula ama-imeyili phakathi kwamahora angu-24-48, kuye ngobunkimbinkimbi benkinga.
Isinyathelo sesi-4: Usekelo Lwefoni (Uma Lukhona)
Abanye abasebenzisi bancamela ukukhuluma ngqo nomuntu omele abanye ngocingo. Uma i-Stockity inikeza Usekelo Lwefoni endaweni yangakini, uzothola inombolo yokuxhumana engxenyeni ethi “ Xhumana nathi ” kuwebhusayithi. Ukushayela usekelo lwefoni kungaba indlela ephumelelayo yokuxazulula izinkinga eziphuthumayo noma ukuxoxa nge-akhawunti yakho kabanzi.
Ngaphambi kokushaya ucingo, qiniseka ukuthi imininingwane ye-akhawunti yakho isilungile futhi ucacise ngokusobala inkinga obhekene nayo ukuze ithimba losekelo likwazi ukukusiza ngempumelelo.
Isinyathelo sesi-5: Izinkundla Zomphakathi kanye Nezokuxhumana
I-Stockity futhi ineSithangami Somphakathi kanye Namakhasi Emidiya Yezokuxhumana (Facebook, Twitter, Instagram) lapho abasebenzisi bengabuza khona imibuzo futhi bahlanganyele nabanye abadayisi. Nakuba lezi zinkundla zingahlelekile kangako, zingaba indlela enhle yokuthola izimpendulo ezinkingeni ezivamile noma uthole imininingwane kubahwebi abanolwazi.
Ungakwazi futhi ukuxhumana nethimba lezokuxhumana le-Stockity ukuze uthole usizo noma izibuyekezo ezinguqulweni zenkundla.
Isinyathelo sesi-6: Ukuxazulula Izinkinga Zobuchwepheshe
Uma ubhekene nenkinga yezobuchwepheshe (isb, izinkinga ngediphozithi/ukuhoxiswa kwemali, ukufinyelela kwe-akhawunti, noma ukusebenza), qinisekisa ukuthi unikeza imininingwane enemininingwane ethimbeni labasekeli. Lokhu kungase kuhlanganise:
- Idivayisi noma isiphequluli osisebenzisayo.
- Incazelo yenkinga noma imilayezo yephutha.
- Izinyathelo osuvele uzithathile ukuze uxazulule inkinga.
Ithimba le-Stockity losekelo lobuchwepheshe livamise ukuhlonyiselwa ukusingatha lezi zinkinga futhi linikeze izisombululo ngokushesha.
Isiphetho
I-Stockity inikeza iziteshi ezimbalwa zokusekelwa kwamakhasimende ukuze kuqinisekiswe ukuthi abasebenzisi bathola usizo olusheshayo noluwusizo noma nini lapho kudingeka. Kungakhathaliseki ukuthi ufuna izimpendulo ngeSikhungo Sokusekela, udinga usizo olusheshayo nge-Live Chat, noma udinga ukusekelwa okuningiliziwe nge-imeyili noma ngocingo, i-Stockity izimisele ukuxazulula izinkinga zakho ngempumelelo. Ngokusebenzisa ishaneli yokuxhumana efanele ngezidingo zakho, ungaqinisekisa ukuthi okukukhathazayo kusingathwa ngokushesha nangempumelelo, okukuvumela ukuthi ugxile emisebenzini yakho yokuhweba. Ukuhweba okujabulisayo, futhi qiniseka ukuthi ukwesekwa kwamakhasimende akwa-Stockity kuhlala kukulungele ukukusiza!